Privacy Statement

Charco & Dique helps financial institutions to comply with existing and changing laws and regulations. Charco & Dique processes personal data in the context of its services.

This Privacy Statement explains which personal data is involved and why it is processed. In addition, information is provided about the use of cookies and about the way in which users can exercise their rights in respect of their personal data.

Charco & Dique will only process your personal data for the purposes described in this Privacy Statement and will do everything in its power to protect the personal data processed.

Charco & Dique takes the protection of personal data very seriously. The legislation in this area has a place in our internal procedures, in the training of employees and in the design of processes, systems and relevant (internal) documentation. There is a legal basis for every processing of personal details by Charco & Dique.

Personal data

These are data that directly or indirectly tell us something about you. Think of your name and your e-mail address. Data from a sole proprietorship, general partnership or partnership are also personal data. This does not apply to data from a legal entity, such as a BV or NV. Data from a contact person or representative of a legal person are personal data.


Processing includes everything that can be done with your personal data. This includes the collection, storage, review, amendment, disclosure and deletion of your data.

When does Charco & Dique process your personal data?

We process your personal data when you visit our website, when we send you newsletters and when we carry out services for you.


When you visit our website

We process your personal data (IP address) if you give us permission to use functionality and tracking cookies.


When we send you newsletters

Part of our service is to keep our relations informed by means of e-mails. We send you relevant news items, downloadables such as white papers, checklists and invitations to Charco & Dique events. We also bring services to your attention that match your interests.

Personal data processed:

  • Name and email address

The processing of your personal data is based on your consent. You can withdraw this consent at any time. If you have previously signed up for newsletters via e-mail and no longer wish to receive them, you can unsubscribe by clicking the ‘unsubscribe’ link in the footer of the newsletter. You will then be immediately removed from our mailing list.

When we carry out services for you

Charco & Dique also processes personal data for the purpose of providing its services. This concerns, for example, the fulfilment of the External Compliance Officer role or because of an advisory role in the area of compliance.

Personal data processed:

  • Data from employees of companies for which Charco & Dique works: including name and address data, social security number, passport number, CV, diplomas, investment account number, etc.
  • Details of intended new directors of companies for which Charco & Dique works: including name and address details, social security number, copy of ID, CV, diplomas, criminal records.
  • Details of proposed new shareholders of companies for which Charco & Dique works: including name and address details, BSN, copy of ID, CV, diplomas, criminal records, tax details, financial details.
  • Data from customers of companies for which Charco & Dique works: in particular as included in customer files, including name and address details, social security number, copy of ID, number of investment account, data on financial position, investment objectives, risk appetite, borrowing capacity, complaints, knowledge and experience, etc.

The basis for the data processing is the performance of the contract with the company concerned. The processing of the BSN and data relating to a criminal past are part of the compulsory communication with the supervisory authority (AFM or DNB).

Do we share personal data with other parties?

Charco & Dique shares your personal data with software providers (cloud storage and email) located in the EU.

How long do we keep your data?

Charco & Dique deletes copy ID’s after completion of the application or permit process. The other personal data are of a business nature (name, business e-mail address, function etc.) and are part of the policy documents and advice drawn up by C&D. In principle, C&D does not clean up these personal data and saves them based on the ‘legitimate interest’ principle. The consideration here is that the personal data retained are business-related, can also be found in public sources and are an integral part of the documentation to which C&D holds the copyright.

How do we secure your data?

We have taken measures to guarantee confidentiality and privacy. This applies to both the data storage and mail environments. For data storage we use the cloud provider Egnyte. Egnyte uses the most up to date security protocols. The security of personal data on laptops consists of encryption and the use of passwords to limit access.


We use small text files called “cookies” that are installed on your hard drive to enable you to access our website properly. Most websites you visit use cookies.

When you visit our website, a pop-up cookie notification will appear. If you do not want cookies to be placed on your hard disk, you can click on the cross in the top right corner of this pop-up screen. If you use this option, you will not be able to use the registration process of this website, but you can still visit the entire website. If you allow our website to place a cookie on your hard disk, you can delete it after ending your visit to our website.

In order to manage this website effectively, Charco & Dique has the possibility to record data in a log file so that a distinction can be made according to visitor categories, for example according to domain type and the navigation program used. This statistical data is transmitted in its entirety to Charco & Dique’s webmasters. This ensures that your visit to this website is as efficient as possible and that the effectiveness of the website remains optimal. NB. This concerns anonymous data and therefore not identifiable personal data.

Type of cookies:

  • Session cookies: These are placed on your computer’s hard drive and remain there for the duration of your visit to the website. After leaving the website, the cookie is deleted.
  • Persistent cookies: These are placed on your computer’s hard drive and remain there during and after your visit to the website.
  • Analytics & Performance cookies: These collect information about your use of the website, such as the web pages you have visited and any error messages. Analytics & performance cookies do not collect information that can be traced back to an individual – the information collected from all users is aggregated and anonymous. This type of cookie is used to improve the way the website works and helps us to identify which pages are frequently visited.
  • Functionality cookies: These make it possible for the website to record which choices you have made within the website, or ensure that special options become possible (personalisation). These cookies store personal data, such as the IP address of your browser and computer, tablet or mobile phone.
  • Tracking cookies: These may be used to show you relevant ads about articles, services or events on other websites or social media. These cookies store personal data, such as the IP address of your browser and computer, tablet or mobile phone.

Exercise of rights; contact Charco & Dique

Questions about your use of this website, about inspection and correctness of information which you have previously given to Charco & Dique via the website or because of our services, or requests to have outdated information removed, can be addressed to

Changes to Privacy Statement

Everything in life is subject to change. So is our privacy statement. You can see from the date below whether this is the version you have read before.

Version: June 2022

Note: this is a translation of the Dutch Privacy Statement. In the event of differences in interpretation between the Dutch and English texts, the Dutch text shall prevail.